Rail Services
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Phone Contacts
Tel: U.S. Support Line: (800) 622-8600
Tel: International Line: (847) 916-1001
Key Sales Contacts
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Shirlee Barry – Customer Relations Manager
sbarry@raileurope.com -
Stacy Bartels – Director of Operations
sbartels@raileurope.com
General Customer Support
Help Center: help.raileurope.com
Email Support: Use the contact form via this page for fast email responses.
Live Chat: “Railey” chatbot is available on help pages for instant assistance.
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Microsite: No
Advisor Reward Program: No​
Rail Europe Agent Portal Login Here
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Virtuoso Preferred
Current Commission: 12% Date Checked: 1/15/24
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BDM
Erin Schwertfeger, Business Development Rep
Tel: +1-978-778-2060
Erin.Schwertfeger@railbookers.com
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Jim Marini - SVP or Strategic Partnerships
Tel: +1 978-867-1141
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Cris David - VP Sales
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Jarrett Kettinger - Key Account Manager
jarret.kettinger@railbookers.com
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Other Numbers:
Primary: +1 888-829-3040
Reservations: +1 949 281-7752
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Microsite: No
Advisor Reward Program: No
